Refund and Returns Policy

Digital purchases are non-refundable unless the creator fails to deliver all the course modules. Counseling fees are paid in advance and are non-refundable. Client may pause their sessions up to six months after the date of purchase, after which the contract is considered honored and fulfilled.

There are certain situations where partial refunds are granted. Please contact us for review.

Refunds

Once your return is reviewed, we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@keylearners.com

Refunds

Need help?